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Frequently Asked Questions

December 15, 2024 by admin@stellariz.in

General Questions

ConfeRental.com is owned and operated by Stellariz. The platform connects customers with vendors offering rental services for office spaces, studios, and equipment.

Any individual or business owning office spaces, meeting rooms, or studios available for rent can list their property.

 

Anyone in need of temporary spaces for meetings, work, or photography can book spaces. Simply search by location or other filters to find the perfect space.

The information, photos, and descriptions in the listings are provided by the vendors themselves. While we take care to maintain the website, we do not verify, endorse, or guarantee the accuracy of vendor-provided details. Vendors are solely responsible for the accuracy of their listings.


Listing Your Property

You’ll need:

  • Property name and type (e.g., office, studio).
  • Location and address.
  • Photos and videos of the property.
  • Facilities offered (e.g., Wi-Fi, parking).
  • Rental prices (hourly/daily).
  • Availability calendar.

While professional photos are not mandatory, high-quality images increase the chances of your property being booked.

Listings are usually reviewed and approved within 24-48 hours. However if may take more time depending on the weekends, and holiday schedule.

 

Yes, you can log in to your account, navigate to your listings, and make changes.


Booking, Payments & Refunds

ConfeRental accepts all major credit/debit cards and online bank transfers, UPI payments. It supports most online payment systems.

 

Payments are transferred to your registered bank account within 15days, after the booking is completed.

 

If a listing contains incorrect pricing or information due to an error, ConfeRental reserves the right to cancel or refuse orders. Refunds, if applicable, will follow our refund policy.

Yes, ConfeRental may limit sales to specific persons, geographic regions, or jurisdictions. Orders may also be restricted or canceled if they appear to be placed by resellers or distributors.

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Account Management

Yes, you can request the deletion of your account by contacting our support team. Once your request is processed, all associated personal data will be deleted unless required to be retained for administrative, legal, or security purposes.

 

Use the Forgot Password option on the login page to reset your password.

You will need to provide your name, email address, and contact number to create an account. All personal information is stored securely as per our Privacy Policy.

Log in to your account and navigate to your profile. You can edit your personal details, such as your email address or phone number. Note that the username cannot be changed after registration.

  • Your contact information may be used to send booking updates, newsletters, and promotional messages.
  • Booking details like your name and phone number may be shared with logistics partners for communication related to your orders.
  • For additional details, refer to our Privacy Policy.

Yes, if you have an account or have left comments, you can request the erasure of any personal data we hold about you. This excludes data retained for legal or administrative purposes.

 

ConfeRental uses reasonable safeguards to protect your data from unauthorized disclosure, use, alteration, or destruction. However, note that the website's data is hosted by third-party hosting providers, and ConfeRental is not liable for breaches at these hosting centers.

No, ConfeRental does not store credit card, debit card, or banking information. Such details are handled directly by secure payment gateway providers during transactions.


Services & Products

Yes, ConfeRental reserves the right to modify, discontinue, or remove services or products at any time without notice. For pricing errors or incorrect details, we may cancel or refuse any bookings placed for such services.

Concerns or complaints about services or listings should be directed to the vendor responsible for the specific service. ConfeRental is not liable for disputes between vendors and customers.


Website Use

Yes, ConfeRental reserves the right to terminate any users ( Customer Or Listing owner) access to the website if they violate any terms of service, engage in prohibited activities, or provide false information.

Although, we try our best to keep the services are uninterrupted and smooth, there may be some other issues which may or may not be in our control. So, we do not guarantee that the platform will operate without interruptions, delays, or errors. By using our platform, you acknowledge that the service may be impacted by technical or other issues beyond our control.

Content uploaded to the platform, such as reviews or comments, may be used by ConfeRental for promotional or informational purposes without compensation. Listing owners and customers are prohibited from copying or misusing the intellectual property of others. However ConfeRental is not responsible if such case happens. ConfeRental is not liable for any damages to Listing owners and customers due to intellectual property violation.


Support & Queries

ConfeRental encourages property owners to set clear terms in their listing. You may also consider obtaining insurance for added security.

Yes, we welcome your feedback! You can fill out contact form with the details.
By submitting comments or feedback, you grant ConfeRental the right to use, edit, and publish them without obligation or compensation.


Legal and Liability

ConfeRental acts solely as a platform that connects vendors and customers. We do not participate in or mediate any agreements or disputes between vendors and customers. ConfeRental is not a party to rental agreements.

No, ConfeRental does not guarantee or warrant the quality, safety, legality, or accuracy of the services or products listed by vendors. Vendors are solely responsible for the content and accuracy of their listings.

While ConfeRental takes care to onboard vendors, we do not verify or endorse the information, photos, or descriptions provided by vendors. Customers must conduct their own due diligence before booking.

ConfeRental does not mediate disputes between vendors and customers. Any legal disputes must be resolved directly between the parties involved.

Listing Owners and Customers both are required to comply with applicable data protection laws. However, ConfeRental is not responsible for any misuse of customer data by listing owners or vice a versa. In any such case, customer & listing owners should resolve the matters within themselves.

However they should also report the concerns to us at contactconferental@stellariz.in. so that we can halt / terminate the services of such vendors or customers. Other than that ConfeRental is not liable to take any action.

ConfeRental or the listing owners on ConfeRental may provide links to third-party websites for informational purposes. However, ConfeRental is not responsible for the content, services, or practices of these websites. Visiting third-party links is at the user’s own risk.